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Slide Show (pdf) | Handout (pdf)

Benchmarking Lessons Learned: Securing Strong Participation
Presenter(s): Daniel K. Paulien, Paulien & Associates Inc; Yvonne M. Thibodeau, Paulien & Associates Inc
Convener: Peter J. Balcziunas, Pennsylvania Association of Colleges and Universities

The presenters will discuss several recent benchmarking studies which had different measures of success in achieving participation from institutions. A number of strategies and techniques have been adjusted during the course of these studies to secure maximum participation. The most recent study achieved 95 percent participation from the selected institutions. Issues discussed will include selecting benchmark institutions, developing and testing the survey form, identifying offices to contact, setting response deadlines, maximizing common data, and organizing and interpreting data.


This knowledge resource from SCUP is a concurrent session presented at the Society's thirty-eighth annual, international conference and Expo, SCUP–38, in Miami Beach, FL (USA), in July of 2003.

Audiocassettes and MP3's (on CD's) of these and other SCUP–38 sessions are available for purchase here.


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